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Privacy Policy

Pad of paper with pen that says Privacy. We keep your information private.

Privacy Policy 

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At Wordology, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.wordology.ca] (the “Site”) and make purchases from our online store.By using our Site, you agree to the terms of this Privacy Policy. We collect both personal information and non-personal information to provide and improve our services. We may collect the following personal details when you interact with our website:

  • Contact information: name, email address, mailing address, phone number.

  • Account information: username, password, and preferences (if you create an account).

  • Payment information: billing address, credit/debit card details (processed securely through our payment partners; we do not store full credit card numbers).

  • Purchase history and order details.

  • Marketing preferences and communication history.

We also collect information automatically when you visit our website, such as:

  • Browser type and version, IP address, and device information.

  • Website usage statistics, including pages visited and time spent on the site.

  • Cookies and similar tracking technologies (see Section 6).

We collect information through:

  • Direct input by users (for example, when placing an order, signing up for newsletters, or contacting customer support).

  • Automated technologies, such as cookies, web beacons, and analytics tools.

  • Third-party integrations (such as payment processors or shipping carriers).

We use your personal information for the following purposes:

  • To process and fulfill orders, including shipping and customer support.

  • To communicate with you about your orders, account, or inquiries.

  • To inform you about upcoming products, promotions, and special offers (with your consent, where required).

  • To improve our website, products, and services.

  • To comply with legal obligations and resolve disputes.

We do not sell or rent your contact or personal information to third parties. We may share your information only as necessary to:

  • Process payments (with secure payment gateways).

  • Ship orders (with trusted shipping and logistics partners).

  • Maintain our website and IT infrastructure (with authorized service providers).

  • Comply with legal obligations, government requests, or protect our legal rights.

All third-party service providers are required to maintain the confidentiality and security of your information in compliance with Canadian privacy laws. Under PIPEDA and applicable Ontario privacy laws, you have the right to:

  • Access your personal information held by us.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for marketing communications at any time.

  • Request deletion of your data, where applicable.

To exercise any of these rights, please contact us at:
me@wordology.ca You can also unsubscribe from our promotional emails by clicking the “Unsubscribe” link in any marketing email. Wordology uses cookies and similar technologies to:

  • Keep your shopping cart and session active.

  • Analyze site traffic and improve performance.

  • Personalize your browsing experience.

You can manage or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled. Wordology does not knowingly collect or solicit personal information from minors under the age of 13. If you believe we have collected personal data from a child, please contact us immediately at me@wordology.ca, and we will delete the information promptly. We use reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access or disclosure. However, no online system can be guaranteed 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. If your data is processed outside of Canada (for example, by third-party service providers), it will be subject to the laws of those jurisdictions. We take appropriate measures to ensure that your personal data remains protected wherever it is processed. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:

Wordology Privacy Officer
Email: me@wordology.ca
Toronto, Ontario, Canada

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